Returns & Exchanges
At LiberNovo, we want you to be completely satisfied with your home decor and furniture purchases. If an item doesn't perfectly fit your space, you can return it within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your LiberNovo account and select the order containing the items you wish to return to receive a Return Authorization number.
- 2.Pack with Care
Place the items in their original packaging, ensuring all hardware, assembly instructions, and protective padding are included to prevent damage during transit.
- 3.Label and Ship
Affix the prepaid shipping label provided via email to the outside of your box and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our warehouse team inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.